Remote access for public authorities and institutions

Our society calls for more flexible working practices. This involves various aspects such as balancing work and family life, caring for older persons or people with disabilities, stopping the rural exodus, or addressing skills shortage by expanding catchment areas. Location-independent work requires an IT solution that provides highly secure remote access to the organizational network of the respective authority or institution.

Workflow for public authorities and institutions:

Typical application scenarios for public authorities:

Application scenario parents with children — A working-from-home-mother with her child

Parents with small children, older persons and people with disabilities

Working part- or full-time from home makes it easier to balance work and family life or to support less mobile employees.

However, tight budgets do not allow to equip people with government-owned notebooks, which would also unwantedly consume a lot of space on the home desk.

Solutions are needed that allow to integrate private PCs while complying to highest security requirements, data protection regulations and guidelines for the use of private hardware.

Application Scenario Head of Office — Head of office working from home

Head of department, head of office

Executive staff are required to access relevant systems and applications beyond office hours or on weekends, even if the company notebook is not available.

Application scenario judge — Judges, prosecutors and judicial officers deal with highly sensitive data

Judges, public prosecutors and judicial officers

Judges, public prosecutors and judicial officers can schedule most of their working time to prepare for and follow up on court hearings.

Because the data involved is particularly sensitive, the highest security standards apply, no matter whether the data is accessed from a public authority notebook or a private PC.

Application scenario Controller — Controllers and accountants need particularly secure remote access

Controllers and accountants

Controllers need wide-ranging access to systems for cross-departmental evaluations and are a particularly interesting target group for hackers. Their remote access therefore requires a high level of security.

Application scenario teacher — Secure remote access protects the privacy of student education records

Kindergartens and schools

As development reports or report cards are very personal data, appropriate security measures must be taken when educators and teachers access administrative systems.

If the guest PC is also used for activities, such as privately surfing the Internet, any access to potentially illegal or age-inappropriate sites must be prohibited.

Emergency Preparedness Application Scenario — It is vital to plan for emergencies and disasters to maintain operability

Emergency planning

Climat change and extreme weather events increase the risk of public infrastructure failure. Public authorities should therefore at the very least be able to maintain emergency operations.

While IT systems are usually redundant, the employees' workstations are not. The immediate and secure use of private PCs should therefore be part of any prevention plan.