ECOS Service & Support Supporting You at Every Stage

Consulting · Technical Support · Helpdesk

Whether you’re just starting your IT planning, need expert assistance in administering ECOS appliances, or want to relieve your IT team by outsourcing end-user support — our specialists are here to help you get the most out of your ECOS solution.

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We’re here to help – every step of the way

Technischer Support | ECOS Technology
Technical Support

From Admin to Admin

Our support engineers are here to assist you with all technical questions concerning the operation and administration of ECOS appliances.
Fast, competent and directly from the manufacturer.

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ECOS Helpdesk
User Helpdesk

SBS End Users

You’re a Secure Boot Stick user and need help? Our helpdesk team is happy to assist you quickly and reliably.

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IT Planung bei ECOS Technology
Planning & Consulting

Our Expertise for Your IT Projects

From concept to go-live – we support you in every phase of your project.
Benefit from our experience in secure infrastructures, certificate management and remote access solutions.

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ECOS Release Notes

For ECOS appliances, web clients and SBS

Trust in future-proof security, built for a digital world without compromise.

  • Version 7.60.0 introduces support for IPv6-based transport networks between the SBS and VPN gateways. If IPv6 is supported in your environment and you update your SMA to version 7.60.0, you can use IPv6 addressing immediately after the update.
  • Version 7.61.0 removes support for the previous RDP client in version 2.2.0.

Bug fixes

APP1392855The configuration database transfer for HA operation in version 8.1.0 was defective

 

Download    (requires authentication via download password)

APP files.update.ecos.de/sw/ecos/bbsecupdate_V8.1.1.root
SBS files.update.ecos.de/sw/ecos/bbmthc_V8.1.1.root
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Support cases are processed Mon-Fri from 8:00-18:00 (except on national public holidays)

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