ECOS Service & Support Supporting You at Every Stage

Consulting · Technical Support · Helpdesk

Whether you’re just starting your IT planning, need expert assistance in administering ECOS appliances, or want to relieve your IT team by outsourcing end-user support — our specialists are here to help you get the most out of your ECOS solution.

High-security
Flexible
Efficient

We’re here to help – every step of the way

Technischer Support | ECOS Technology
Technical Support

From Admin to Admin

Our support engineers are here to assist you with all technical questions concerning the operation and administration of ECOS appliances.
Fast, competent and directly from the manufacturer.

Learn more
ECOS Helpdesk
User Helpdesk

SBS End Users

You’re a Secure Boot Stick user and need help? Our helpdesk team is happy to assist you quickly and reliably.

Learn more
IT Planung bei ECOS Technology
Planning & Consulting

Our Expertise for Your IT Projects

From concept to go-live – we support you in every phase of your project.
Benefit from our experience in secure infrastructures, certificate management and remote access solutions.

Learn more

ECOS Release Notes

For ECOS appliances, web clients and SBS

Trust in future-proof security, built for a digital world without compromise.

  • Version 7.60.0 introduces support for IPv6-based transport networks between the SBS and VPN gateways. If IPv6 is supported in your environment and you update your SMA to version 7.60.0, you can use IPv6 addressing immediately after the update.
  • Version 7.61.0 removes support for the previous RDP client in version 2.2.0.

V8.1.1+vsnfd is based on the development status of V8.1.1 and approved for VS-NfD, EU and NATO-RESTRICTED.

 

Download     (requires authentication via download password)

APP files.update.ecos.de/sw/ecos/bbsecupdate_V8.1.1+vsnfd.root
SBS files.update.ecos.de/sw/ecos/bbmthc_V8.1.1+vsnfd.root
No match found!

You can reach us by phone or e-mail Mon-Sun from 0:00-24:00.

Support cases are processed Mon-Fri from 8:00-18:00 (except on national public holidays)

Your support inquiry

Our experts are happy to assist you. Please describe your issue or request as precisely as possible – we’ll get back to you shortly.

The fields marked with (*) are mandatory and must be filled in.