ECOS Service & Support Supporting You at Every Stage

Consulting · Technical Support · Helpdesk

Whether you’re just starting your IT planning, need expert assistance in administering ECOS appliances, or want to relieve your IT team by outsourcing end-user support — our specialists are here to help you get the most out of your ECOS solution.

High-security
Flexible
Efficient

We’re here to help – every step of the way

Technical Support

From Admin to Admin

Our support engineers are here to assist you with all technical questions concerning the operation and administration of ECOS appliances.
Fast, competent and directly from the manufacturer.

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User Helpdesk

SBS End Users

You’re a Secure Boot Stick user and need help? Our helpdesk team is happy to assist you quickly and reliably.

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Planning & Consulting

Our Expertise for Your IT Projects

From concept to go-live – we support you in every phase of your project.
Benefit from our experience in secure infrastructures, certificate management and remote access solutions.

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ECOS Release Notes

For ECOS appliances, web clients and SBS

Trust in future-proof security, built for a digital world without compromise.

  • Version 7.60.0 introduces support for IPv6-based transport networks between the SBS and VPN gateways. If IPv6 is supported in your environment and you update your SMA to version 7.60.0, you can use IPv6 addressing immediately after the update.
  • Version 7.61.0 removes support for the previous RDP client in version 2.2.0.

New features

APP1373556Data indexing has been enhanced for large data volumes in order to optimize processing times for write operations.
SBS1306698Update of VDI plugin for Cisco Webex to version 45.4.1.32308

 

Bug fixes

SBS1321461The VMware View client was not optimized for MS Teams on virtual desktops. Sometimes, camera images and audio could not be used in Microsoft Teams.

 

Download     (requires authentication via download password)

APP files.update.ecos.de/sw/ecos/bbsecupdate_V8.0.7.root
SBS files.update.ecos.de/sw/ecos/bbmthc_V8.0.7.root
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