ECOS Technical Documentation

Manuals, tutorials, guides and FAQs

Everything you need for configuration and operation – all in one place.

Explore comprehensive manuals, tutorials, how-tos, and FAQs for all ECOS products. Simply select your area – administrator/developer or end user – to find the content tailored to your needs.

For administrators and developers

Comprehensive manuals and practical tutorials for smooth deployment, integration, and management of ECOS solutions.
 

For end users

Easy-to-follow instructions and FAQs to help you get the most out of your ECOS SBS every day.

Contact for admins & developers

You can reach us by phone or e-mail Mon-Sun from 0:00-24:00.

Support cases are processed Mon-Fri from 8:00-18:00
(except on national public holidays)

 

 

 

 

 

 

Contact for end users

You can reach us by phone or e-mail Mon-Fri from 8:00 - 18:00.

Please note: A 1st level support contract is a prerequisite for this service. Once contracted, all staff within the organisation receive full access to our helpdesk for the duration of the contract.

We need the following information to process your request:

  • Your company's customer number
  • Your ticket number, if already available
  • Model and manufacturer of your computer
  • Your Secure Boot Stick variant
  • A description of the issue