Remote access in healthcare

Modern society demands an increased working flexibility in areas such as work and family life balance, decentralization of clinical facilities or compensating the shortage of skilled workers by extending the range of operations.

The challenge for IT is to implement external access to central IT systems and specialized applications while observing tight budgets and highest requirements of data protection and data security, whereby requirements vary depending on their application field.

Workflow for healthcare:

Typical application scenarios in healthcare

Doctors on call

Although physicians have to react quickly in an emergency case, a non-stop presence at hospital isn’t always necessary as medical assessment based on analysis values or X-ray images is more requested.

Having access to the relevant medical patient data from home not only saves travel costs, but also precious time for urgent interventions. Furthermore, eliminating unnecessary hospital visits contributes to relieve pressure on doctors.

Two points are particularly important for accessing medical patient data from home: data protection and easy use. Hackers must be prevented by all means from gaining access to sensitive data or recording screen content. Likewise, no medical patient data shall be filed or stored on the private PC. Then again, physicians are not technicians and need an access from their home PC or Mac without having to deal with installation or configuration of a software.

Outpatient facilities

Not only hospital physicians, but also physicians in private practice and other outpatient facilities increasingly require access to patient data and medical histories for the further care of patients.

Not only clinic doctors, but also resident physicians and other outpatient facilities increasingly need access to patient data and medical history for further care of patients. Likewise, access to HIS is mandatory to view surgery schedules or make reservations. The access from the physician’s PC must therefore be both user-friendly and prohibit any unauthorized access.

Application scenario remote data access for clinics

Remote data access for hospitals

Increasing workloads of doctors and nursing staff as well as high cost pressure in the health care sector require more flexible working.

Medical personnel therefore need, among other things, a remote access to hospital information systems (HIS), radiology information systems (RIS), and picture archiving and communication systems (PACS), which often couldn't be realized in the past due to security and cost concerns.

Specialists

Because of their professional expertise, specialized physicians often work for several hospitals and need to remotely access medical patient data in order to monitor their patients' condition and intervene if necessary.

Application Scenario Controller in Healthcare

Controllers with wide-ranging permissions

Due to their cross-functional analysis, controllers need a broad access to all systems.

They therefore represent a particularly attractive target for potential hackers, which is why this kind of external access requires a particularly high security level.

Application scenario Training rooms in the healthcare sector

Public training facilities

On-going training for physicians and nursing staff is a major component of healthcare.

External training facilities are frequently used for medical software training, which obviously requires access to all relevant applications, whereas time-consuming work such as installations or protection of third-party training devices must be avoided.