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Discover exactly what you’re looking for – from products and white papers to technical and end user support.

Support

Technical support for administrators

Quick, expert assistance for all topics related to configuration, maintenance, extension, and troubleshooting of our products and solutions.

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Helpdesk for end users

Fast and reliable help for setting up and using your ECOS SecureBootStick®.

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IT Consulting

Professional support in planning, implementing, and operating secure IT environments.

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Tutorials From admin to admin

Tutorials on how to configure and manage selected functions

Our technical documentation on the configuration, administration, maintenance, and troubleshooting of ECOS products and solutions.

ⓘ We are currently expanding our English documentation. New English PDF tutorials are added regularly, so please check back soon.

Select a category to find a tutorial...

Tutorials

Configuration of the smartcard batch enrollment for Evolis smartcard printer

Version 1.2 | 07/2026

Hotspot Browser Setup

Version: 1.3 | Date: 07/2026
English

Admin-Tutorial: Import externer Zertifikate

How to import external certificates

Version: 1.0 | Date: 11/2022

Admin-Tutorial: Einrichtung eines Druckers für den ECOS SecureBootStick

How to set up a printer for the ECOS SecureBootStick®

Version: 1.1 | Date: 03/2023

Admin-Tutorial: OCSP einrichten

How to set up OCSP

Version: 2.0 | Date: 11/2022

Admin-Tutorial: Lizenzen hochladen

License upload

Version: 1.2 | Date: 04/2026

Admin-Tutorial: Verlängerung eines genua genuscreen-Zertifikats (Smartcard) über die ECOS Appliance

Renewal of a genua genuscreen certificate (smartcard)

Version: 1.3 | Date: 12/2022

Anleitung: SMA/TMA-Migration V8

SMA/TMA migration V8

Version 1.1 | Status: 09/2025

Smartcard Enrollment

Version: 1.3 | Date: 07/2026
English

Admin-Tutorial: Software-Updates der ECOS Appliances und des ECOS SecureBootStick

Software updates for ECOS appliances and ECOS SecureBootStick®

Version: 1.0 | Date: 11/2022

USB Redirection for Citrix Access Destinations

Version: 1.1 | Date: 07/2026
English

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