We are looking to fill a full-time, permanent position at our Oppenheim (near Mainz) location as soon as possible.
As a leading German manufacturer of IT security solutions, we protect IoT/OT infrastructures with our software and enable highly secure remote access. As part of our Consulting team, you will support and advise our customers, create custom plans, implement our products on-site, and train administrators in using our software.
Your responsibilities
- Provide comprehensive consulting to our customers throughout the entire project lifecycle—from pre-sales to implementation
- Plan and implement our VS-NfD-approved VPN solution, ECOS SecureBootStick®, on-site at customer locations
- Deliver product training either on-site or at our headquarters
- Communicate professionally and ensure proactive follow-up on all consulting-related topics
- Transfer knowledge to Support, Helpdesk, and Sales teams
- Report feature requests and usability questions to our Development team
- Set up and maintain test environments
- Support Technical Documentation in expanding our knowledge base
- Act as an interface between customers, Sales, and Development
Your profile
- You are comfortable working in complex network environments
- Experience in support and/or technical consulting, as well as in professional customer communication
- A strong interest in learning and working with complex topics
- Willingness to travel regularly and support customers on-site
- Interest in advanced cybersecurity solutions and the ability to apply this in developing customer-specific concepts
- Independent working style combined with strong analytical and service-oriented thinking
- A careful and detail-oriented approach to your work
- Ideally, you also have expertise in one or more of the following areas:
- Linux operating systems and related tools
- Network configuration, protocols, and routing
- Firewall and VPN configuration (e.g., IPsec, SSL VPN)
- Experience working with REST APIs
- You ideally hold a degree in IT, a completed vocational training in IT, or a comparable qualification.
- Innovation: We develop forward-thinking technologies in the field of cybersecurity.
- Expertise: At ECOS, you can contribute your skills and continue to grow professionally.
- Teamwork: Respectful communication and mutual support are at the heart of how we work together.
- Freedom to excel: To us, autonomy in your role, employee voice, and work-life balance are more than just corporate buzzwords.
- Sustainability: We combine business success with a strong commitment to sustainable and socially responsible practices.
- Comprehensive onboarding and ongoing training, both in-house and externally
- A varied, meaningful role in a company with outstanding products and well-known clients
- Flat hierarchies and a leadership culture built on trust
- Plenty of autonomy and the freedom to take ownership of your work
- Cross-team collaboration and strong team spirit
- Fair pay and a permanent full-time position
- Family-friendly, flexible working hours with the option to work remotely
- 30 days of vacation, plus special leave on Christmas Eve, New Year’s Eve, and other occasions
- Friendly working atmosphere with interesting team events and joint activities
- Corporate health management and company pension plan
- Attractive office spaces with excellent public transport connections, on-site parking, and covered bicycle racks
- Sustainable mobility options with the Deutschlandticket
- Convenient access to numerous shops and eateries within walking distance
- Individual support for all (work-related) challenges and opportunities.