Administration

ECOS Technical Support

Your point of contact for all technical questions

Fast. Competent. Reliable.

Our ECOS Technical Support team is your point of contact for all technical inquiries.
We provide expert assistance on the configuration, administration, maintenance, and troubleshooting of ECOS products and solutions – directly from the manufacturer and always with the goal of keeping your systems secure and running smoothly.

Information

Migration from SMA to TMA for genuconnect

The operating approval of the ECOS SystemManagementAppliance (SMA) for genuconnect ends, after extension, on 08.08.2025.
It is replaced by the authorization to use the ECOS TrustManagementAppliance (TMA). The SMA for genuconnect must therefore be migrated to the TMA.

ECOS Release Notes

For ECOS appliances, web clients and SBS

Trust in future-proof security, built for a digital world without compromise.

  • Version 7.60.0 introduces support for IPv6-based transport networks between the SBS and VPN gateways. If IPv6 is supported in your environment and you update your SMA to version 7.60.0, you can use IPv6 addressing immediately after the update.
  • Version 7.61.0 removes support for the previous RDP client in version 2.2.0.

New features

APP1373556Data indexing has been enhanced for large data volumes in order to optimize processing times for write operations.
SBS1306698Update of VDI plugin for Cisco Webex to version 45.4.1.32308

 

Bug fixes

SBS1321461The VMware View client was not optimized for MS Teams on virtual desktops. Sometimes, camera images and audio could not be used in Microsoft Teams.

 

Download     (requires authentication via download password)

APP files.update.ecos.de/sw/ecos/bbsecupdate_V8.0.7.root
SBS files.update.ecos.de/sw/ecos/bbmthc_V8.0.7.root
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Support cases are processed Mon-Fri from 8:00-18:00 (except on national public holidays)

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