As a leading German provider of IT security solutions, we secure IoT and OT infrastructures with our software and enable highly secure remote access.
Join our consulting team and support our customers in designing, implementing, and operating secure infrastructures. You will develop customer-specific concepts, install and configure our software on site, and train administrators in its use.
Your responsibilities
- End-to-end consulting across the entire project lifecycle – from pre-sales to implementation
- Planning and deploying our PKI solution (ECOS Trust Management Appliance) at customer sites, including administrator training
- Professional communication with customers and reliable follow-up on all consulting-related topics
- Knowledge transfer to support, helpdesk, and sales teams
- Reporting feature requests and coordinating technical questions with our development department
- Setting up and maintaining test setups
- Contributing to technical documentation and expanding our knowledge base
- Serving as an intermediary between customers, sales, and development
Your profile
- Professional experience with PKI and/or in IoT/OT environments (e.g. industrial control systems, measurement technology, or medical technology)
- Experience in support or technical consulting and confidence in communicating with customers
- Enjoy learning and working with complex technical topics
- Willingness to regularly support customers on site
- Strong interest in advanced IT security solutions and their practical application in customer-specific concepts
- Independent, analytical, and service-oriented mindset
- Careful and diligent working style
- Ideally, hands-on experience in one or more of the following areas:
- Linux operating systems and related tools
- Network configuration, protocols, and routing
- Firewall and VPN technologies (e.g. IPSec, SSL VPN)
- Working with REST APIs
- Ideally, completed training or a degree in IT or a similar technical qualification
- Flexibility: Tailored to your needs
- Focus: Expert know-how for OT and IoT solutions
- Efficiency: Fast, seamless integration into your infrastructure
- Scalability: Manage from 100 to 100 million digital certificates effortlessly
- Investment security: A solution that grows with your organization and meets tomorrow’s requirements
- Comprehensive onboarding and ongoing training, both in-house and externally
- A varied, meaningful role in a company with outstanding products and well-known clients
- Flat hierarchies and a leadership culture built on trust
- Plenty of autonomy and the freedom to take ownership of your work
- Cross-team collaboration and strong team spirit
- Performance-based pay and a permanent, full-time position
- Family-friendly, flexible working hours with the option to work remotely
- 30 days of vacation, plus special leave on Christmas Eve, New Year’s Eve, and other occasions
- Friendly working atmosphere with interesting team events and joint activities
- Workplace health programs and company pension schemes
- Attractive office spaces with excellent public transport connections, on-site parking, and covered bicycle racks
- Sustainable mobility options with the Deutschlandticket
- Small perks, from great coffee to fresh fruit
- Convenient access to numerous shops and eateries within walking distance