For technical questions regarding our products you can contact with confidence one of our partners through whom you have received the ECOS products. The partners receive our best possible support to bring you expert help; they are familiar with IT infrastructure.
For a direct end user support, You are also welcome to contact our partner
Tel: +49 6133 509098 – 0
E-mail: support [at] isona.de
The company ISONA Networking provides technical support for all Ecos products and gets that direct support from our development department while facing complex issues.
Our key account support can be reached at:
Tel: +49 6133 939-300
E-mail: support [at] ecos.de
Please keep the serial number of your device ready.